Privacy Policy
Effective Date: January 1, 2026 • Last Updated: September 2026
1. Introduction & Commitment
Welcome to Fazal Oil. We are committed to maintaining the highest level of integrity and trust with our customers. This Privacy Policy outlines our transparent practices regarding how your personal information is gathered, utilized, and protected when you visit our website (fazaloil.com) or place an order for our 100% pure cold-pressed oils.
2. Information We Collect
When you purchase or inquire on our store, we only collect information essential to process your order accurately:
- Contact Information: Full Name, Mobile / WhatsApp Number, and Optional Email address.
- Delivery Information: Complete shipping address, street details, landmark, and destination city in Pakistan.
- Order Details: Products selected, oil volume/size (e.g. 250ml, 500ml, 1L, 2L, 5L), applied discount promo codes, and Cash on Delivery total amount.
3. How We Use Your Information
The information you provide is used strictly for the following purposes:
- Fulfilling and packing your fresh cold-pressed oil order directly at our Lahore mill.
- Printing courier shipping labels and booking door-to-door delivery with verified Pakistan logistics services (TCS, Trax, Leopards, PostEx, etc.).
- Sending order confirmation messages and dispatch updates via WhatsApp or SMS.
- Providing customer support regarding parcel tracking, oil handling tips, or delivery inquiries.
4. Zero Third-Party Sharing / No Data Selling
Fazal Oil never sells, rents, leases, or trades your personal information with any third-party marketing companies, brokers, or advertisers. Your phone number and address are solely shared with the courier handling your delivery for the explicit purpose of reaching your doorstep.
5. Payment Security & Cash on Delivery
We primarily operate via Cash on Delivery (COD) across all cities and towns of Pakistan. This means you do not need to share sensitive credit card or debit card numbers on our website. You only pay in cash upon safely receiving and inspecting your sealed parcel.
6. Cookies and Local Storage
Our website uses browser local storage strictly to remember the items in your shopping basket, active promo codes, and website display preferences. We do not use intrusive cross-site tracking cookies.
7. Your Rights & Data Access
You have the right to request a summary of the order records associated with your phone number, or request the deletion of your customer record from our order archives at any time. Simply message our helpline.
8. Contact Us Regarding Privacy
For any questions, clarifications, or requests regarding this Privacy Policy, please contact our team: